Skip to main content

MISSION STATEMENT

Our Mission:
MAWSS will protect and enhance the health, safety and economic well being of our community through responsible management of water resources, while providing superior customer service.

Our Vision:
MAWSS will become a model utility to create and protect resources for future generations. We will lead our industry and provide services to accommodate regional economic development and growth.

Our Values:
Environment: We are guardians of the environment and honor this great responsibility by ensuring that our actions reflect our resolve to protect the health of the environment.

Customer Service: 
We are servants of the community and make every effort to fulfill this privilege by placing our customers first in all that we do.

Trust: 
Trust is the foundation of relationships. We strive to understand and rely on each other as we build strong teams and partners.

Employees: 
We acknowledge, respect, and promote the well-being professional development of our employees because they are the heart of our organization.

Integrity: 
We weave virtue, honesty, sincerity, and acceptance of duty into our daily effort so that integrity is the banner of our commitment.

Continuous Improvement: 
We always seek to improve our organization and ourselves because the community deserves the best we can offer.

 


 

Today's Hours

Call Center: 8:00AM - 5:00PM

Lobby Hours (Kiosk Only): 8:00AM - 4:30PM

Find Locations

Emergencies 24/7/365

251.694.3165

Main Office Address

MAWSS Park Forest Plaza
4725 Moffett Road
Mobile, AL 36618